DoorDash is one of the most popular delivery services. There are a variety of reasons why you might get deactivated, but luckily, it’s pretty easy to create another one. Once you’ve made your new account, you’ll be able to log in and start delivering again immediately.
There aren’t any hidden tricks or special ways to get reactivated on DoorDash. The process is simple and straightforward for anyone who wants to get back on the app and start making money as a delivery driver again. You just need to know exactly what you’re doing from the beginning so that you don’t run into any issues later on when reactivating your account.
Why Was Your DoorDash Account Deactivated?
The most common reasons why DoorDash deactivates a driver’s account are due to low acceptance rates, low average customer ratings, and cancelling too many deliveries.
If you receive a deactivation notice, you should take the time to review your account to see if there is anything you can improve. When you were logged in, you likely had an acceptance rate of around 20%. This means that you accepted around 20% of delivery requests, 80% you rejected.
A low acceptance rate is one of the most common reasons why drivers get deactivated. You can improve this by changing your settings so that you only accept deliveries that you think you can complete in a timely manner. You should also avoid cancelling deliveries. There are certain situations where you can cancel a delivery without penalty, but you should avoid this whenever possible.
Create a New DoorDash Account
If your account has been suspended or deactivated, you will need to create a new account on the app. Make sure you use a new email address that you have never used with DoorDash before. Do not log in with an existing account. If you try to log in with an existing account, they will not deactivate the old account and it will still show up as “active”.
You can only have one active account at a time, so if you try to log in with an existing account, you will not be allowed to start a new account. If you use a different email address and start a new account, you can log out of your original account and your new account will be activated.
Reactivate Your DoorDash Account
Once you have a new account, you will need to reactivate your account.
If you try to make a new account from scratch and use your original email address, your old account will still be “active”, so you can’t start a new account with that email address. You will need to contact customer support to get your account reactivated. You can do this by clicking the “contact us” link on the bottom of the page. Once you enter your email address and a short message explaining why you need your account reactivated, an agent should get back to you within 24 hours. If it’s during a weekend, it might be longer.
Step by step: How to make another DoorDash account
You can make another DoorDash account if your account is deactivated or suspended. Follow these steps to create a new account:
- Click “Log Out” near the top right corner of the DoorDash app.
- Click the “Create New Account” button.
- Enter your new email address and a new password.
- Verify your new email address with a text message.
- Enter your name and select a payment method.
- Select a location where you would like to deliver.
- Agree to DoorDash’s terms and conditions. Once you have created a new account, you can log in and start accepting deliveries.
If your account was suspended or deactivated, you can create a new account on DoorDash and be up and running in no time. Make sure you remember to be as customer-service oriented as possible, keep your acceptance rate high, and avoid cancelling too many deliveries if you want to stay active on the app for a long time. With a little bit of effort, you can have a successful career as a DoorDash driver for years to come.