Food delivery services have become an essential part of modern life, providing convenience and flexibility for busy people. With so many food delivery services now available, it can be difficult to decide which one is the best for your needs. The two most popular food delivery services are Deliveroo and Just Eat, both of which have their own unique benefits and drawbacks.
In this article, we will compare the two services to help you decide which one is the better choice for you. We’ll look at the cost, delivery time, order tracking, customer service, and other factors to make it easier for you to make the right decision. So, if you’re trying to decide between Deliveroo or Just Eat, then read on to find out which one is the better option for you.
Overview of Deliveroo
Deliveroo is a leading online food delivery service operating in over 500 cities across the world. It offers restaurant delivery, meal boxes, online ordering, and home deliveries of groceries. The company was founded in 2012 by British entrepreneurs Will Shu and Greg Orlowski, and has since attracted many high-profile investors, including Amazon.
Deliveroo has become a major force in the food delivery sector thanks to aggressive investment in growth. It offers a wide selection of restaurants, a large variety of meal options, and affordable prices. Deliveroo’s main selling points include its wide selection of restaurants, wide selection of meal options, order tracking, easy online ordering, and affordable prices. The app is easy to use and intuitive, allowing you to order food from a wide selection of restaurants in your area, including many smaller eateries that don’t deliver. The app also provides useful information, like reviews and star ratings, helping you choose the best meal options. Deliveroo also allows you to track your orders in real time, so you know when they’ll arrive.
Overview of Just Eat
Just Eat is one of the world’s most popular food delivery services, with operations in 26 countries and territories. Founded in 2001 by Tim Steiner, it has grown to become a global leader in online food ordering, with operations in over 12,000 restaurants in the UK alone.
The Just Eat app is available on a wide range of platforms, including Android and iOS, as well as desktop and laptop computers, allowing you to order from thousands of restaurants in your area whenever and wherever you want. Just Eat offers a wide selection of cuisines, including Chinese, Italian, Indian, and Thai, and a wide variety of meal options, which is convenient for customers. The app is easy to use and provides useful information, like restaurant menus, photos of food items, and customer reviews and star ratings, helping you choose the best meal options.
Deliveroo vs Just Eat
Comparison of Cost
When it comes to cost, there is very little difference between Deliveroo and Just Eat. Both offer competitive prices, with most meals costing around £10. However, there is one area where Just Eat is slightly cheaper: weekly meal boxes. Meal boxes are convenient and cost effective, as they allow you to buy a large amount of food in one go, usually at a discounted rate. They’re a great choice for people who want to save time by cooking at home, but don’t have enough time to shop for groceries. If you buy a weekly meal box from Just Eat, it will cost you £12.49. However, if you buy a meal box from Deliveroo, it will cost you £13.99. So, if you order from Deliveroo, you’ll save £1.50 every week, which might make the extra £1.50 cost of delivery worth it.
Comparison of Delivery Times
When it comes to delivery times, Deliveroo wins hands down. Most Deliveroo orders are dispatched within 15 minutes. The average delivery time is 25 minutes. There are some exceptions, however. If you order during a busy period, like Friday evening or Saturday lunchtime, your food might take longer to arrive. If you order during a busy period, it could take up to 90 minutes to arrive. A small number of Deliveroo orders are also cancelled, usually if there are delivery problems. If there’s a problem with your order, you can call the customer service team to report the issue. The team will then try to resolve the problem as soon as possible. With Just Eat, the average delivery time is 30 minutes. Like Deliveroo, there are some exceptions. However, the maximum delivery time is 60 minutes.
Comparison of Order Tracking
Both Deliveroo and Just Eat provide detailed order tracking features, allowing you to track your food as it travels to your house. With Deliveroo, you can track your food in real time, which is really useful for people who are out and need to know when their food will arrive. With Just Eat, you can track your food as well as leave delivery instructions, like asking the driver to leave your food in the porch. This can be particularly useful if you’re at home, but your food needs to be left in a different place.
Comparison of Customer Service
Deliveroo offers good customer service, with an online contact form and a phone number you can call if there’s a problem with your order. The company has a ‘try and buy’ guarantee, promising that it will try its best to resolve any issues. There are also reviews from other customers on the website, which can be useful for getting an idea of the quality of the customer service. In general, customers are happy with the level of service provided by Deliveroo, although there are some complaints about long delivery times.
With Just Eat, you can contact the customer service team using an online contact form or by phone, if you need a problem resolved quickly. There are reviews of the customer service on the website, allowing you to get an idea of the quality of the service before placing an order. In general, customers are happy with the level of service provided by Just Eat. There are some complaints about long wait times, but these are common with all food delivery services.
Pros and Cons of Deliveroo
Deliveroo is a convenient and efficient food delivery service, with excellent order tracking and delivery times. It has a wide selection of restaurants and meal options, and the food is generally of a good quality. There are some issues with customer service and order cancellations, while the prices are slightly higher than they are with Just Eat. There are some good reasons to choose Deliveroo over Just Eat, including the excellent order tracking and delivery times. The wide selection of restaurants and meal options is also a major advantage. There are a few issues that may be a concern for some people, including a lack of customer service and higher prices.
Pros and Cons of Just Eat
Just Eat is a highly popular food delivery service, with excellent selection, delivery times, and order tracking. There are some issues with the quality of the food, but overall, it’s a convenient and efficient service. There are some reasons to choose Just Eat over Deliveroo, including the better quality of the food, lower prices, and wider selection of restaurants. There are a few issues that may be a concern for some people, including longer delivery times and less detailed order tracking.
Conclusion
Overall, it’s difficult to say which food delivery service is better: Deliveroo or Just Eat. Both have their advantages and disadvantages, and it all comes down to personal preference. If you’re deciding between Deliveroo and Just Eat, there are a few things to keep in mind. A major advantage of Deliveroo is the excellent delivery times, which are generally faster than Just Eat.
However, there are some issues with the quality of the food and customer service. On the other hand, Just Eat is a more affordable option and has a wider selection of restaurants. The delivery times are also generally slower, and the quality of the food is not as good. When all is said and done, the decision is up to you. Hopefully, after reading this article, you’ll have a better idea of what to look for in a food delivery service and find it easier to make the right choice.
