For $9.99/month, DashPass members receive $0 delivery fees on orders over $12 from participating restaurants, as well as other exclusive benefits like waived service fees and access to DashPass-only restaurants. Plus, DashPass members get to choose their own delivery window, so they can plan their meals around their schedule.
There is no minimum order amount required to qualify for free delivery, and customers can sign up for a 14 days free trial of the service to see if it is a good fit for their needs.
While DashPass can be a great service for DoorDash customers who order food regularly, there may come a time when you need to cancel your subscription. Whether you’re no longer using DoorDash or you’re trying to save money, canceling your DashPass subscription is easy to do.
Why You Should Cancel Your DashPass
If you’re not using DoorDash DashPass regularly, you may want to consider cancelling your subscription. Here are a few reasons why:
- You’re paying for a service you’re not using.
- You may be able to get the same discounts with a different delivery service.
- DoorDash may raise the price of DashPass in the future.
- You can always re-subscribe if you find you’re using DoorDash more often.
If you’re not using DoorDash DashPass regularly, it may be a good idea to cancel your subscription. This way, you can avoid paying for a service you’re not using and you may be able to get the same discounts with a different delivery service. Additionally, DoorDash may raise the price of DashPass in the future, so it’s best to cancel now and re-subscribe if you find you need it again.
How to cancel your DoorDash DashPass immediately
To cancel your DashPass, log in to your account using the email and password you used to create your account. Click the ‘my account’ tab, then select ‘log out.’ This will cancel your account completely, which means you’ll need to start the entire sign-up process again if you decide to drive for DoorDash again in the future.
Cancel DashPass Subscription by Using the App
Step-by-step guide on how to cancel your DoorDash DashPass subscription using the app:
- Open the DoorDash app on your mobile device.
- Tap on the three lines in the top left corner of the app to open the menu.
- Scroll down and tap on “Settings”.
- Tap on “DashPass” towards the bottom of the screen.
- Tap on “Cancel DashPass” at the bottom of the screen.
- You will be asked to confirm that you want to cancel your DashPass subscription. Tap on “Yes, cancel DashPass” to confirm.
- Your DashPass subscription will now be cancelled.
Cancel DashPass Subscription by Using a Desktop Computer
Step by step guide to cancel a DoorDash DashPass subscription from PC:
- Go to the DoorDash website on a desktop computer.
- Scroll down to the bottom of the page and click on the “DashPass” link.
- Click on the “Cancel Subscription” button.
- Enter your password to confirm.
- Click on the “Cancel Subscription” button to finalize.
Cancel Using a Phone Call
If you would like to cancel your DoorDash DashPass subscription using a phone call, you will need to contact DoorDash customer service. The best way to reach DoorDash customer service is by phone. You can find the customer service phone number for your country on the DoorDash website.
When you call DoorDash customer service, be prepared to provide them with your account information. They will need your name, email address, and door number. They may also ask for your DashPass subscription number. Once they have your account information, they will be able to cancel your subscription.
Cancel by Emailing Customer Support
If you need to cancel your DoorDash DashPass subscription, you can email customer support at email@example.com. Be sure to include your full name, email address, and DashPass order number in your email. In the body of your email, explain that you would like to cancel your DashPass subscription and request a confirmation of your cancellation.
You should receive a response from DoorDash customer support within a few hours confirming that your DashPass subscription has been cancelled. If you do not receive a response, or if you have any other questions about cancelling your subscription, you can contact DoorDash customer support by phone.
How long will a cancelation take?
Depending on how you manage to cancel your DashPass, the process can take anywhere from a few minutes to a few hours. For example, cancelling through the DoorDash app takes only a few seconds, while cancelling over email takes a few minutes because of the time it takes for the email to be received and responded to.
DoorDash won’t Let me Cancel DashPass
If, for some reason, you can’t log out of the app or cancel your account through email, you can try calling DoorDash support. When you call, tell the operator you wish to cancel your account and they’ll guide you through the process over the phone. If you’ve tried everything and still can’t cancel your account, there’s a chance your account has been flagged by the company as suspicious or fraudulent. If this happens, you’ll need to get in contact with support to work through the issue.
Cancelling your DashPass is recommended if you don’t plan on driving for DoorDash in the future. This way, you don’t have to go through the sign-up process again if you decide to drive in the future. Keep in mind that you’ll need to log in to your account and cancel your DashPass before it expires. This way, you don’t have to start the sign-up process from the beginning if you log in again in the future.