Do you want to support your favorite restaurants and share your experiences with others? Then leaving a review on Deliveroo is a great way to do it! With the help of this step-by-step guide, you’ll be able to quickly and easily leave a review on Deliveroo in no time.
From navigating the website to writing an effective review, this guide will provide all the information you need to make sure your review is heard and appreciated. So, if you’re ready to share your thoughts and experiences, let’s get started!
How to Leave a Review on Deliveroo
- To leave a review on Deliveroo, first you’ll need to open the app and click on the ‘Order History’ option.
- Once you select the order you’d like to review, you can click on the review option.
- From there, you can rate your experience from 1-5 stars, select the type of order, and write a review. You can also upload an image or video if you would like.
- When you’re done, simply click the ‘Submit’ button to finish. Your review will then be visible on the restaurant’s profile page.
Once you have chosen the restaurant you would like to review, you can start writing the review. On the Review page, you will see three fields where you can enter your review.
The first field is where you can write the title of the review. The title is important as it is what people will see when they come to the review section and it will help them quickly understand the content of your review.
The second field is where you can write the review itself. This is where you can share your thoughts and experiences with fellow food lovers who are using the app or website. Try to be as detailed as possible so people can understand exactly what you liked and didn’t like about the restaurant.
The third field is where you can choose the rating you would like to give the restaurant. There are three ratings available on Deliveroo: Excellent, Very Good, and Okay. You can select the rating you would like to give the restaurant based on your experience.
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How to Find the Restaurant You Would Like to Review
If you’re ready to leave a review, the first thing you’ll need to do is find the restaurant you would like to review. There are a few ways you can do this.
First, you can go to the Restaurant Tab and select the location of the restaurant you would like to review. Once you’ve found the restaurant, you can also scroll down and select the date you are reviewing the restaurant. You can also use the search bar to find the restaurant you would like to review if you know the name of the restaurant. You can search by name, category, or location. Once you have found the restaurant you would like to review, be sure to select the date of your visit. This will ensure that your review is displayed in the correct time frame. Once you have selected the restaurant and date you would like to review, you are ready to move on to the next step.
Tips for Writing an Effective Review
Once you have written your review, you may be wondering if your review will be helpful to other food lovers. Well, the good news is that there are certain things you can do to make sure your review is effective.
First, try to be as detailed as possible when writing your review. The more specific you are, the easier it will be for others to understand and benefit from your review.
Second, make sure to be respectful throughout the review. While you want to share your thoughts, feelings, and opinions, it is important to do so in a civil way that doesn’t offend or insult anyone.
Finally, make sure to proofread your review before submitting it. While you want to get your thoughts and feelings out as quickly as possible, you also want to make sure that your review is easy to read and understand.
What Information to Include in Your Review
Now that you know what to do when writing an effective review, you’re ready to move on to what information to include in your review. There are certain pieces of information you should always include in your review, including the name and location of the restaurant, the date of your visit, and the type of food you ordered.
You may also want to include what time you visited the restaurant, any special or unusual circumstances that may have affected your experience, and the names of any staff members you interacted with. You should also let people know if you accessed the app or website to place your order. With all of this information, your review will be much more helpful and detailed. It will also make it easier for others to understand your review and see how they may benefit from it.
How to View Your Past Reviews
Once you have written a review, it will be displayed on the restaurant’s page for seven days. You can view these reviews at any time by going to the main page, selecting Restaurants, and scrolling down to Review Feed. Once you have selected Review Feed, you will be able to see all the reviews for the restaurants you have visited.
You can also use the search bar to find a specific review. If you want to view a specific review, select the restaurant, and then click the Review tab. From there, the review you would like to view will be displayed on the page. From this page, you can also scroll through all your reviews or select the specific ones you want to read in more detail. If you want to delete one of your reviews, select the restaurant, click the Review tab, and click on the trash can icon next to the review you want to delete. Once you delete the review, it cannot be recovered.
What to Do if You Have an Issue with Your Order
If you encounter an issue with an order, such as an incorrect item or missing item, you can report your issue directly to the restaurant. To do this, select the restaurant and click on the Issues tab. This will display a form where you can enter what issues you encountered and any steps you have already taken to correct the issue. You can also upload a photo of the issue or item you received if needed. Once you have submitted your issue, it will be sent to the restaurant and they will respond as soon as possible.
If you would like to speak with someone from Deliveroo about your issue, you can select the More tab at the top of the page and choose the option that best suits your issue. You can either select Contact Us to speak with someone over the phone or Chat with Us to chat with someone over the website.
How to Respond to Reviews Written by Others
If someone has written a review about your restaurant and you would like to respond to it, you can do so directly on the review page. To do this, select the restaurant and click on the Review tab. From there, select the review you would like to respond to and click on the Respond button. This will bring up a form where you can write your response. Once you have submitted your response, it will be published on the same page as the review. If you have been mentioned in a review written by another person, you can also respond to that review. To do this, select the restaurant and click on the Review tab. From there, select the review that mentions you and click on the Respond button. This will allow you to let the reviewer know that you have responded to the review.
How to Report a Review
There are certain situations where you may need to report a review, such as if the review is false or misleading. You can report a review for these reasons by selecting the restaurant and clicking on the Review tab. From there, select the review you would like to report and click on the Report button. This will bring up a form where you can explain why you are reporting the review. Once you have submitted the form, it will be sent directly to the Deliveroo team and they will review your claim. If the team determines that the review is false or misleading, they will remove the review.
How to Delete a Review
If you would like to delete a review you have written, you can do so by selecting the restaurant and clicking on the Review tab. From there, select the review you would like to delete and click on the Delete button. This will take you to a confirmation page where you can select Delete Review to delete the review. Once you have deleted the review, it cannot be recovered.
Summary
Now that you know how to find the restaurant you would like to review, leave a review, write an effective review, and navigate the review process, you can share your thoughts and experiences with others and support your favorite restaurants. Through leaving reviews, you can help food lovers find restaurants that best suit their needs and desires and improve their dining experiences. So what are you waiting for? Get out there and leave your review!
