Do you love food delivery services like DoorDash, Uber Eats, and Postmates? Did you know that as a customer who orders from these services, you have the ability to rate your driver and their service? You see, many of these delivery services give customers the opportunity to rate the experience, so if something goes wrong with your order or if you feel that your driver was rude or unprofessional, you can provide them with constructive feedback.
If you’ve had an unfortunate experience with a DoorDash Driver, this article will provide information on how to report them as well as some helpful tips on how to avoid negative experiences in future orders.
Why is it important to report a DoorDash driver?
If you have an issue with your DoorDash Driver, you have the ability to report them in order to inform the company of the situation so that they can take the appropriate action. You may feel that the driver was rude or unprofessional, or you may feel as though they were simply not attentive as they should be.
Whatever the case may be, you can report your driver so that the company can take appropriate action. This way, you can ensure that this particular driver does not deliver food to any of your friends or family members. You should also be aware that if you do not report your driver, their poor service may cause the company to lose customers. If the company receives a significant amount of negative feedback from customers, they will likely be forced to fire some of the drivers, which is bad news for those who are delivering food with a bad rating.
How to find your DoorDash driver’s information
If you’ve had an unfortunate experience with a DoorDash Driver,
- First, log into your DoorDash account.
- Once you’re logged in, click on the “Orders” tab on the left side of the screen, and you will be able to view all of your past, current, and pending orders.
- Once you’ve located the order that you wish to report the driver for, you should click the “Edit” button located next to the order.
- This will take you to a page where you can provide your feedback regarding the order.
Be sure that when you’re writing your feedback, you include as much detail as possible so that the company can take the necessary action.
How to Report a DoorDash Driver
If you’ve had an unfortunate experience with a DoorDash Driver and wish to report them, there are a few steps that you should follow.
- First, once you’ve located your order, you should click on the “Report” button that is located above the review section.
- Once you’ve clicked the “Report” button, you should select the reason why you would like to report the driver.
- If you feel as though they were rude or unprofessional, you should select the “Other” option, and you should then write a detailed explanation.
- Once you’ve selected the reason why you wish to report the driver and written a detailed explanation, you should click the “Submit” button located at the bottom of the page.
What to do if your DoorDash order was late
If you’ve had an unfortunate experience with a DoorDash Driver and your order was late, you should report your driver as described above. Be sure to write a detailed explanation as to why you feel the driver was late, and you should also include the estimated time of arrival (ETA) on the order.
If your order was supposed to arrive at a specific time, and it didn’t, you should report the driver. You can provide the company with the ETA that you expected, and they will be able to investigate the situation. This will give you peace of mind knowing that the company will be able to resolve the issue and ensure that this particular driver is not making late deliveries to any of your friends or family members.
What to do if your food was cold/missing
If your food was cold when it arrived at your door or missing an item, you should report your driver. Write a detailed explanation as to why you feel that the food was cold when it arrived, and also provide details as to why you feel that an item was missing. Obviously, if there is an item missing from your order, the driver will need to go pick it up at the restaurant so that they can deliver it to you.
If the food was cold when it arrived, the company will want to know ASAP so that they can ensure that this driver does not make any more deliveries. If you report the driver and explain that the food was cold, the company will likely ask you to take a picture of the food for evidence. This way, the company can ensure that this driver does not make any more deliveries to your friends or family members.
What to do if your DoorDash Driver was rude or unprofessional
If your DoorDash Driver was rude or unprofessional, you should report your driver. Once you log in to your account, click on the “Orders” tab, and then click on the order for which you wish to report the driver. Once you’ve located the order, click the “Report” button located above the review section. Select the “Other” option and then write a detailed explanation as to why you feel that your driver was rude or unprofessional. Finally, click the “Submit” button located at the bottom of the page so that the company receives your feedback and can take the appropriate action.
How to Avoid Bad DoorDash Drivers
If you’ve had a bad experience with a DoorDash driver and you wish to avoid having another bad experience, you can leave a review after receiving your order. The company offers the ability to rate your driver and their service, and you have the option to leave a positive review or a negative review.
As a customer, you have the ability to let the company know if your driver was friendly, prompt, or helpful, or if they were unprofessional, late, or rude. If you leave a positive review, the company will be able to identify your driver and ensure that they receive a bonus. If you leave a negative review, the company will be able to take specific action against your driver and hopefully avoid them in the future.
Bottom line
DoorDash is a great way to get food that you love delivered to your doorstep. If you’ve had a bad experience with a DoorDash Driver and you feel as though you’ve been treated poorly, you have the ability to report your driver so as to ensure that this does not happen again.
If you’re not happy with your DoorDash experience, you can report a driver. To do so, you’ll need to provide your order number, the driver’s name, and a description of what happened. DoorDash will then investigate the incident and take appropriate action.
